This position would be responsible for the oversight and day to day activities of the Health Education, Outreach, PrEP and select research programs offered by Thrive Alabama.

Duties and Responsibilities

• Build a high-performing team by recruiting, hiring and retaining a diverse group of skilled professionals, supervising work allocation for the team, supporting employee performance on a daily basis, and, conducting ongoing performance-driven evaluations with each team member.
• Directs the provision of HIV and hepatitis C counseling, education, referral, testing and linkage to care services to clients, and the implementation of novel programs and other strategic community-based initiatives.
• Develops creative concepts and directs the execution of large-scale community events to increase awareness of health education topics, builds multi-sector relationships, and increases brand awareness for Thrive Alabama.
• Assess current and future community needs, solicit input from stakeholders, and recommend population-specific and culturally relevant programs for development and implementation in alignment with Thrive’ mission and strategic priorities established by the Senior Leadership Team.
• Oversee grant funded programs, ensuring grant deliverables are met and required reports are submitted by assigned deadlines.
• Ensure ongoing programmatic excellence by establishing benchmarks, timelines, and the resources needed to achieve strategic goals; set standards for accountability and measurements of success; analyze programmatic trends, identify issues, and proactively recommend changes or ending of programs as appropriate.
• Plan, coordinate and implement assigned research projects including the supervision of research team members, their individual tasks and performance, and the overall outcomes of the project.
• Organizes and coordinates Health Education department programs and activities to ensure the success of each inter-connected project or initiative, determining suitable strategies and objectives, and to assess the ongoing alignment of of cross-project and organizational goals.
• Identify, define and develop funding sources to support existing and planned program activities in the Health Education department as well as lead the development, writing, and submission of grant proposals to federal, state, and private funding agencies.
• Serve as an organizational representative in collaborative partner networks and at related community events and activities.
• Develop an internal system that ensures continuous communication and maximum sharing of information and learning in regard to Health Education events throughout the organization including the management team, program staff, interns, volunteers and board members.
• Work collaboratively with the management team to integrate cross program/organization activities and functions.
• Ensure accountability among team members by modeling tight oversight of individual, organizational, and program performance standards.
• In collaboration with Development and Marketing team, develop and implement awareness and marketing strategies to expand program participation and authentic engagement with targeted populations.
• At the direction of the Senior Leadership Team, participate in press engagements, interviews and other media-related activities as needed.
• Conduct disease specific trainings/LGBTQ cultural competency trainings within the organization and for public agencies, business organizations, educational and healthcare institutions, and other nonprofits.
• Develop a vision and plan for the future programs and services offered at Thrive, including anticipation of changes in funding streams, client and staffing needs.
• Work with other departments to set an annual calendar of programs, services and events.
• Maintain and build upon the systems and processes for recording program activities including facilitating data collection and analysis, sharing of knowledge, and collecting narrative success stories that demonstrate progress toward strategic program goals.
• Draft program budgets and maintain fiscal controls within the scope of Thrives approved annual budget in coordination with the CFO including oversight and management of scope of work for grant funded programs and adherence to performance and fiscal metrics.
• Design and implement a departmental staff training program by evaluating ongoing performance measures to determine gaps in staff knowledge or skill, developing new educational content and learning materials, implementing a department onboarding program for new hires, and using evaluation metrics to assess the effectiveness of training initiatives.
• Ensure program compliance with all laws, regulations, organizational policies, and funding guidelines.
• Develop and maintain department specific policies, procedures, and training protocols.
• Interface with other LGBTQ and allied agencies for technical assistance and collaboration aimed at building organizational capacity.
• Participate in agency Program Quality Improvement/Quality Assurance activities and initiatives.
• Responsible for training individuals to conduct rapid HIV/Hep C screening and provide counseling, testing and referrals.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of program planning and evaluation techniques.
• Knowledge of budget planning and management.
• Knowledge of supervisory principles and practices.
• Knowledge of HIV/STI transmission, prevention and disease process.
• Knowledge of HIPAA confidentiality requirements
• Knowledge of LGBTQ community needs
• Ability to make oral presentations
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with others.

Software Access

Microsoft Office
CAREWare
eClinical Works
HADIS

Minimum Qualifications

A master’s degree in Public Health, Health Education or related field; OR a bachelor’s degree and five years supervisory experience in related field. Demonstrated knowledge and application of primary prevention, health behavior, assessment, curriculum development, program planning/implementation, and evaluation. Experience working with a culturally diverse population, including LGBTQ community, is preferred.

The HR generalist performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: employee relations, training, employment, labor relations, affirmative action and employment equity programs.

Duties and Responsibilities

• Maintains all employee and applicant documentation as directed.
• Manages and tracks all employee disciplinary action.
• Coaches, counsels and guides managers before executing employee disciplinary actions.
• Maintains and processes all Unemployment Notices of Entitlement and potential charges in a timely, efficient manner. Attends unemployment hearings when necessary.
• Assists with recruitment tasks as needed (reviews applications, interviews).
• Acts as an employee relations specialist.
• Monitors tardy and absenteeism reports and ensures proper documentation is issued on employees who have excessive tardiness or absenteeism problems.
• Maintains, updates and distributes the employee phone list.
• Ensures compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits Forms I-9.
• Distributes and monitors employee performance evaluations and ensures they are done in a timely manner (i.e., three months, six months, one year and yearly thereafter).
• Reports, maintains and monitors all workers' compensation case files; follows-up on open cases.
• Monitors employee eligibility for benefits plans. Reviews benefits with employees and processes enrollment, cancellation or changes. Verifies benefit billing accuracy and processes for payment.
• Administers COBRA for group health plans.
• Acts as payroll and time clock backup for Director.
• Maintains and coordinates employee recognition programs.

Knowledge, Skills, and Abilities

• Knowledge of HR principles and practices
• Knowledge of employment law
• Ability to use Microsoft Office programs and other relevant software.
• Ability to communicate orally and in writing
• Ability to maintain effective relationships with all levels of staff.
• Ability to plan, organize and coordinate work assignments
• Ability to be discrete and ethical
• Ability to manage employee conflicts and solve problems
•  

Software Access

Microsoft Office

Cabinet

Minimum Qualifications

Associates Degree and two years HR experience; or six years of HR experience can substitute for the required education and training experience.

This position is responsible for managing patient appointments, patient information and payment processing through accurate and timely data entry. This position will have dual supervision when working in satellite clinic: time and attendance will fall under the Clinic Manager and all duties below will fall under the Patient Access Manager.

Duties and Responsibilities

• Conduct insurance eligibility and intake process to include financial assistance interviews. After collecting all required documentation, explain insurance benefits, copay obligations, service fee requirements per sliding fee scale to patients: collect copays/fees post to patient EMR account.
• Schedule/cancel/reschedule all appointments according to patient request and/ or scheduling guidelines including those requested through Healow or EMR portal.
• Ensure that all required patient demographic information is entered and updated as required in both EMR and CAREWare. Enter all medical encounters into CAREWare. Obtain photo ID, insurance cards and take patient photo using the kiosk for medical record.
• Ensure that Release of Information (ROI), HIPPA and Patient Consent are obtained on all patients, updated as needed and scanned in the patient’s Electronic Medical Record (EMR). Scan all medical records and lab documents into EMR for clinic.
• Answer multiline telephones, route calls and mail/correspondence to appropriate depts. Document patient communication and assign telephone encounters from answering service messages from the day prior.
• Ensure services provided are In accordance with HRSA designation standards.
• Assist in collecting structured data for UDS reporting
• Arrange for special patient needs prior to the appointment date/time; interpreter, wheelchairs, transportation, etc.
• Ensure patients are greeted in a professional manner.
• Enroll all patients in patient portal, Healow app and instruct patient on Kiosk use.
• Ensure patient has received all services scheduled for before checking out.
• Ensure that Ryan White funds are the payer of last resort while fulfilling the needs of the clients.
• Review patient appointments for following clinic day, make reminder calls.
• Respond to questions/issues related to patient insurance and bills.
• Obtain patient satisfaction survey on all patients
• Explain patient policy and procedures to patient for no shows, payment plans, etc.
• Reconcile cash drawer to ensure accuracy and prepare the drop at end of each day.
• Travel is required to attend meetings, seminars and to cover satellite clinics as needed.
• Fax all medical records requests and follow-up to ensure receipt of requested records.
• Participate in quality improvement projects as directed by manager.
• Attend team meetings.
• All other duties assigned by supervisor

Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of Ryan White or other grant requirements.
• Knowledge of basic bookkeeping
• Knowledge of the procedures and practices for receiving, disbursing and depositing cash.
• Ability to deal with the public in a tactful and courteous manner.
• Knowledge of the basics of HIV transmission, disease process and prevention.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Software Access

• Microsoft Office 

• eClinical Works

• CAREWare

• Healow Agent 

• Adobe Reader

• Join Me

Minimum Qualifications

• A high school diploma and one year of clerical experience in a medical environment.

• A GED may substitute for the required high school diploma.

The Pediatric Physician position will be part of a collaborative team with physicians, other nurse practitioners and ancillary staff to provide acute and chronic healthcare services to pediatric patients of Thrive Alabama. 

Duties and Responsibilities

• Provide high quality comprehensive medical care to pediatric and adolescent patients.
• Perform and document HPI, physical exam, diagnostic testing, consultations, outside referrals and other necessary evaluation for diagnosis and treatment based upon Evidence Based Medicine.
• Ensure that diagnostic testing results (labs, imaging, and procedures) and specialty consultation notes are reviewed in a timely manner, and appropriate treatment and follow-up is completed.
• Document all findings and pertinent data in EMR, and lock all charts in a period, determined by the CFO, COO, and CMO (or designee), not to exceed 1 week after completion of encounter.
• Work collaboratively with team of providers and clinical staff to achieve an evidence-based practice, while creating an open and mutually supportive atmosphere for exchange of knowledge and information.
• Provide telemedicine services as needed to improve access to care and continuity of care within scope of applicable state and federal regulations.
• Travel to satellite clinics to provide patient care as needed.
• Provide minor office-based procedures as applicable based upon privileging.
• Serve as a collaborating physician for mid-level practitioners according to the Alabama Board of Medical Examiners standards. Complete all requirements related to the Collaborative Practice Agreement.
• Work collaboratively with appropriate specialist(s) to review and treat complex patients and/or refer patients if not within your scope.
• Share in an on-call rotation for after-hours answering service and daytime point of contact.
• Screen and refer clients to other community service providers as appropriate.
• Lead patient care team meetings.
• Serve as Physician designee for pediatric vaccine programs and/or any other pediatric patient assistance programs.
• Work with clinical leadership to develop healthcare protocols, procedures, forms, and standing orders as appropriate to standardize and improve care.
• Assist the team to find ways to maximize practice efficiency by reducing waste and promoting quality and process improvement.
• Participate in Quality Improvement Committee and QI projects as assigned.
• Participate in Peer Review activities as assigned.
• Educate staff, patients and community on prevention, treatment, and interventions as it pertains to health conditions.
• Assist in precepting students and residents as needed.
• Ensure Thrive Alabama’s objectives regarding quality, patient engagement, documentation, coding, and billing are met.
• Promote the company’s services to patients and to local community.
• Adhere to all Thrive Alabama policies and procedures, including those related to grant and funding requirements.
• Maintain continuing education as required by the Alabama Board of Medicine and respective Family/Pediatric American Board, to ensure continued licensure, certification, and employment.
• Maintain active BLS certification.
• Assume all other responsibilities that are assigned by Chief Medical Officer or Chief Operating Officer.

Knowledge, Skills, and Abilities

• Knowledge base for the management of health issues considered part of Pediatric Medicine and primary care.
• Ability to maintain a posture of continual learning, accommodation to new information, and investment in externally established standards of care.
• Ability to effectively communicate with patients and caregivers about their health and develop a therapeutic relationship to encourage engagement in care.
• Ability to collaborate with patients, caregivers, and staff from diverse populations.
• Knowledge of HIPAA laws and commitment to protecting the privacy and confidentiality of our patients.
• Ability to effectively, respectfully, and professionally communicate with management, staff, colleagues, and the public.
• Ability to organize, present, and offer education and training programs.
• Ability to work with patients, caregivers, and staff from diverse populations.
• Ability to establish and maintain effective team relationships with other healthcare personnel (internal and external) and the public.
• Ability to plan, organize and coordinate work assignments.

Software Access

Microsoft Office
eClinical Works

Training and Experience or Minimum Qualifications

• M.D. or D.O. with a specialty in Pediatric medicine
• Current board certification by the American Board of Pediatric Medicine (ABP)
• Eligible for DEA registration and Qualified Alabama Controlled Substances Certificate
• Eligible as a Physician Collaborator in Collaborative Practice Agreements
• BLS certified

The Director of Compliance and Risk Management is responsible for the development, implementation, oversight, and evaluation of all aspects of the Compliance and Risk Management Program. Through effective policies and procedures, works to detect and prevent illegal, unethical, or improper conduct. Investigate all instances of suspected illegal or unethical conduct. Reports directly to the CEO, and in specified circumstances, the Board of Directors. Promotes a highly ethical, compliant, and accountable culture within the agency that encourages employees to raise potential or actual compliance concerns. Develops and implements an annual Compliance Plan grounded in emerging needs of the agency. 

Duties and Responsibilities

• Develops, initiates, maintains, and revises policies and procedures for the general operation of the Compliance and Risk Management Program and its related activities to prevent illegal, unethical, or improper conduct. Periodically revises the compliance program and related documentation considering changes in law, regulatory or agency policy, and the ongoing quality improvements of the program.
• Acts as the principal point of contact when responding to government investigations and queries regarding compliance activities. Informs the CEO, COO, and the Board of any important issues.
• Oversees compliance adherence for a variety of agency programs, including HRSA, Ryan White Program, 340B Pharmacy, FTCA, and others.
• Ensures clinical, behavioral health, dispensary services, and other programs are operating in compliance with contracts, law, and other regulations. Ensures all employees are following regulations, agency policies and procedures and that employee behavior meets Thrive’s ethical standards.
• Collaborates with senior leadership team to ensure Compliance & Risk Management is directly involved, as necessary, in all internal and external audits of the agency’s systems and programs, including grant-related audits and the annual financial audit. Identifies areas of risk for compliance deficiency and works with appropriate staff to develop corrective action plans.
• Collaborates with management team to develop a remediation plan addressing any non-compliance areas and works with the appropriate departments to correct issues.
• Reviews contracts for compliance. Participates in the development, implementation, and ongoing compliance monitoring of all business associate agreements to ensure all privacy concerns, requirements, and responsibilities are addressed.
• Oversees, directs, delivers, and ensures delivery of compliance training and orientation to all employees, volunteers, medical and professional staff, Board and applicable business associates.
• Maintains current knowledge of applicable federal, state and county compliance laws and accreditation standards, and monitors advancements in information privacy technologies to ensure agency adaptation and compliance.
• Coordinates external audit processes of business partners and specific audit preparation activities for HRSA audit and other audits as assigned.
• Presents compliance reports to the Quality Improvement Committee.
• Completes or directs the completion of appropriate licenses, forms, and reports for agency compliance.
• Interfaces with legal counsel efficiently and effectively to obtain legal advice and guidance.
• HIPAA Privacy
• Oversees the implementation and maintenance of the agency’s HIPAA compliance program in accordance with the Health Insurance Portability and Accountability Act of 1996.
• Establishes and maintains a mechanism to track access to protected health information as required by law to allow qualified individuals to review or receive a report on such activity.
• Ensures compliance with privacy practices and consistent disciplinary actions for failure to comply with privacy policies.
• Acts as a liaison with agency employees involved with any aspect of release of protected health information, to ensure full coordination and cooperation under the agency’s policies and procedures and legal requirements.
• Monitors compliance with the law and reporting to affected patients and OCR when necessary.
• Grievances
• Establishes and administers a process for receiving, documenting, tracking, investigating, and acting on all complaints.
• Conducts or coordinates investigations relating to employee incidents, discrimination, or harassment complaints according to policy, and works to mitigate risk, seek legal advice or manage reporting, if necessary.
• Risk Management
• Develops and implements corrective action plans for resolution of problematic issues resulting from the risk assessment and provides general guidance on how to avoid or resolve similar situations in the future.
• Oversees compliance with and completes application for the FTCA redeeming process and program requirements.
• Works with management team on Emergency Preparedness and Safety.
• Human Resources
• Completes annual OIG and SAM exclusion list checks of employees and contractors.
• Maintains/monitors records of workers compensation, EEO, ADA, FMLA, unemployment and other employee claims.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA-related rules and regulations.
• Knowledge of federal and state laws and regulations affecting the agency and its work, as well as understanding of 501(c)(3) organizations.
• Experience with operationalizing a compliance program, doing so in a health center is preferred.
• Proven ability to assess programs, evaluate organizational needs and implement required change.

Software Access

• Microsoft Office
• Compliatric
• Docuware
• Acrobat Pro

Minimum Qualifications

• Bachelor’s degree in in Health Care Administration, Legal Studies, Public Health or Business Administration, Master's degree preferred
• A minimum of 5 years of experience in a health care organization preferably in an FQHC environment, or an equivalent combination of education and experience is acceptable.
• Certification in Healthcare Compliance (CHC) a significant plus.

The CIS will serve as a specialist/integrator in the implementation and ongoing support of electronic medical record (EMR) applications. This position will be responsible as the EMR administrator for deploying upgrades and enhancements to Health Information Systems in specified clinical locations, consulting with the clinical departments in customizing software and altering workflow processes in the daily operation of the electronic health record and related systems. The CIS also coordinates with the Information Technology (IT) department with responsibility for a broad range of activities surrounding the implementation and maintenance of information technology and equipment. The CIS will report directly to the Director of Health Information Systems.The Clinical Informatics optimization specialist is a subject matter expert who assists with planning, design, development, testing, end user training, implementation support, and adoption of Electronic Health Record to achieve clinical transformation that results in improved patient care outcomes, end user efficiency and financial outcomes.The Clinical Informatics optimization specialist is a subject matter expert who assists with planning, design, development, testing, end user training, implementation support, and adoption of Electronic Health Record to achieve clinical transformation that results in improved patient care outcomes, end user efficiency and financial outcomes.

Duties and Responsibilities

1. Manage the day-to-day operations of the EMR system as the EMR Administrator: managing EMR usernames, password resets and employee lock outs.
2. Responsible for adding/updating provider EMR license, demographics, signatures, billing data, laboratory interface and ERx registration.
3. Collaborate with CMO, medical providers and counselors to develop, standardize, modify, and maintain templates, order sets and CDSS Alerts.
4. Review HRSA UDS manual yearly.
5. Address correct data mapping for UDS, Ryan White and other grant reporting.
6. Collaboration with other departments to implement new EMR modules, devices, and product activation.
7. Develop and maintain EMR policies and procedures.
8. Actively manage security settings for all users in EMR.
9. Collaborate with Human Resources and IT for employee onboarding and deactivation of staff members.
10. Develop EMR training manual, manage access to training videos, train staff members and providers on the EMR system.
11. Troubleshoot and manage EMR issues using KACE ticketing system and log help desk tickets with eCW as needed. Add and maintain necessary clinical interfaces in the EMR.
12. Prepare Ad-Hoc and Quality reports as requested using EBO.
13. Serve as Team Lead on special projects related to the EMR.
14. Collaborate with compliance to ensure 340b compliance in the EMR.
15. Be available to work on special projects outside working hours of the clinic.
16. Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with legal regulations.
17. Maintains patient confidence and protects operations by keeping patient care information confidential in compliance with HIPAA laws.
18. Recommends innovative ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems.
19. Participate in team/staff meetings.
20. Participate in monthly Quality Management meetings.
21. Other duties as assigned.

Knowledge, Skills, and Abilities

1. Knowledge of HIPAA confidentiality requirements and commitment to safeguarding client information. 
2. Knowledge of HIV and STI transmission, prevention, treatment, and disease processes
3. Knowledge of medications, side effects, and management of side effects.

4. Ability to work independently with minimum supervision.
5. Strong computer literacy skills including but not limited to EMR, MS, Excel and CAREWare.
6. Ability to prioritize needs and plan work assignments accordingly.
7. Ability to work with diverse populations including patients, their families and caregivers, and staff.
8. Ability to communicate effectively and maintain working relationships with others.
9. Ability to lift and carry a minimum of 30 pounds, sit for extended periods of time.

Software Access

EClinicalWorks

Microsoft Office

CAREWare

KACE

Minimum Qualifications and Required Certifications

• Registered Nurse (3 yrs. experience) or Licensed Practical Nurse (5-year experience) with current Alabama Licensure
• 3 yrs. experience with eClinicalWorks
• Bilingual preferred but not required

BLS certification

Department/Section:   Health Education
Supervisor:   Director of Health Education
Location:  Huntsville
Level:  $30,630 - $43,170

The Outreach Specialist is responsible for engaging and building trusting relationships with individuals affected by substance use, mental health disorders, HIV/AIDS and STIs, racial inequities and other risks. The Outreach Specialist recruits individuals at various community-based settings, conducts HIV and Hepatitis C (HCV) rapid testing, and engages individuals through individual and group interventions to promote access to healthcare services including medical care for HIV/HCV and PrEP.

Duties and Responsibilities

• Conduct HIV and Hepatitis C (HCV) rapid testing at assigned offices, on the Mobile Testing Unit and during community-based outreach for population(s) of focus.
• Provide counseling and education to testing participants about risk reduction activities and support referrals for individuals with both positive and negative test results.
• Assist clients with information about PrEP and how to receive services, coordinating with the PrEP Outreach Coordinator and/or PrEP Case Manager.
• Develop and implement culturally relevant health education programs, materials, and events to teach people about HIV/HCV, PrEP and other health topics.
• Plan and conduct innovative outreach events for rapid HIV and Hepatitis C testing in nonclinical settings, community education, and HIV/HCV awareness.
• Identify and build relationships with business, venues and agencies that provide services to persons at risk of HIV and Hepatitis C, to encourage referrals to Thrive Alabama programs.
• Recruit, screen, and enroll individuals for health education programs.
• Regular communication with other departments for continuity of care and referrals.
• Expand the accessibility of testing services and a referral network through developing collaborative partnerships including with: nonprofit organizations, school systems, colleges and universities, churches and other gathering venues, community events, etc.
• Readily available to engage and educate the community on chronic and infectious disease, not limited to HIV and STD’s.
• Provide health educational expertise in the forms of presentations, informational table events and overall outreach in the community.
• Provide tailored and culturally sensitive educational materials for youth, minorities and LGTBQ+ individuals.
• Work collaboratively with other LGBTQ+ and allied agencies for outreach aimed at building organizational capacity.
• Submit required forms within specified time frames and maintain accurate and up to date field notes and reports.
• Submit program reports to Director as required.
• Attend community-based meetings as assigned.
• Attend regular Health Education and staff development meetings.
• Works with supervisor on promotion of events and outreach materials.
• Assist in other functions or duties in the department as needed.
• Participate in continuous quality improvement projects.
• All other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of HIPAA privacy and security rules.
• Knowledge of the basics of HIV and Hepatitis C transmission, disease process and prevention.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively, verbally and in writing.
• Ability to deliver public presentations.
• Ability to work independently and as part of a team.
• Ability to work with diverse populations.

Software Access

Microsoft Office
CAREWare
HADIS

Minimum Qualifications

A bachelor’s degree and at least one year experience in community engagement, human services, education, public health, communication, or social work.

OR

At least one-year experience in Human Services field providing outreach and supportive case management services to at-risk and/or homeless population (advocacy, housing placement, etc.), preferably working with HIV+ population and/or population(s) at high risk for HIV infection.

OR

A person with lived experience with HIV/AIDS, HCV, other communicable diseases, homelessness, substance use disorder, and/or another group impacted by healthcare disparities, who will utilize their experiences and knowledge to help inform community members about available healthcare and health promotion opportunities coordinated by Thrive Alabama.

Equivalent experience or credentials will be considered.

Bilingual and Multilingual candidates are encouraged to apply.

Special Note:  Must maintain a current Alabama Driver’s License.  Evening and weekend work is required.

This position reports to the Controller and serves as primary day to day monitoring of internal and external programs for all 340B related matters. This includes compliance with regulations related to the 340B Drug Pricing Program, as well as completing analyses and audits associated with the 340B Drug Pricing Program.

 Duties and Responsibilities:

 Ensure program integrity and maintain accurate records documenting compliance with all 340B program requirements, state, and federal regulations.

1. Monitor and assess 340B guidance and/or policy changes that affect the 340B program, including HRSA/OPA rules and Medicaid changes.
2. In conjunction with Director of Compliance, conduct and document routine internal monthly audits and track all points of services where 340B participation occurs to ensure policy and procedure compliance adherence, covered entity eligibility, patient eligibility is met and identify risks.
3. Audits purchasing records to ensure compliance.
4. Audits utilization and 340B purchasing records to ensure software and/or tools are functioning properly.
5. Assists with implementation of action plans to correct 340B compliance deficiencies, if indicated.
6. Participates in the development of quarterly and annual 340B participation reports documenting utilization, savings, and exceptions or discrepancies.
7. Audits of 340B formulary pricing, potential alternatives, and possible additional savings as a result of formulary and 340B prime vendor program on a routine basis.
8. Responsible for the accuracy of the HRSA 340B OPAIS database registration accounts and complete for all organization entities to ensure new sites are registered within quarterly restrictions.
9. Develop and present monthly financial reporting, summaries, and analyses on 340B participation documenting utilization, savings, problem areas, and exceptions, and/or discrepancies, to include preparing journal entries and monitoring utilization records and 340B purchasing accounts to ensure software and tools are tracking properly and accuratel
10. Track, trend, and report 340B pharmaceutical sales and purchases, and track referral data to ensure provider/physician and patient eligibility.
11. Audit vendor accounts quarterly to ensure 340B IDs are matched correctly to the corresponding facility account when purchasing 340B drugs for onsite dispensation.
12. Conduct monthly reconciliation and quarterly audits of onsite drug inventory and dispensation.
13. Review and update 340B program policies and procedures on an ongoing basis and implement according to organizational, state, and federal requirements, training, and guidelines for continued compliance.
14. Coordinate, oversee and upload documents for semi-annual 340B mock compliance audit with outside firm, reporting findings and develop corrective action plan for 340B Compliance Committee.
15. Responsible for all audits and external requests and requirements.
16. Assist in review and negotiation any new or expiring 340B contracts including amendments for contract language, fee structure, and data setup with the Procurement Specialist for CEO or CFO approval. Responsible for managing relationships, billing services, compliance and registration for all participating contract pharmacies, software vendors and TPAs. Maintain all 340B contracts.
17. Prepare and conduct staff training in 340B based on department needs, to include areas of compliance and benefits to patients.
18. Ensure the annual HRSA recertification is completed within the allowable time fram
19. Coordinate annual audits of all contract pharmacies. Document results and follow-up on any findings.
20. Effectively and continually maintains open lines of communication with all staff and management involved with the 340B program. Provides timely and accurate communication, both written and verbal as appropriate, regarding changes and continuous quality improvement activities, including goals and objectives of the 340B program. Reports any deficiencies identified during auditing and review for appropriate resolution.
21. Perform other duties as assigned.

Knowledge, Skills, and Abilities:

 Knowledge of compliance and regulations related to the 340B drug pricing program.

• Knowledge of policy changes affecting 340B program including HRSA/OPA rules and Medicaid changes
• Knowledge of procedures and operations of a 340B drug discount program in a clinic setting
• Experience/skill with Excel and analyzing and reporting data to identify issues, trends, or exceptions.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.

Software Access:

• Microsoft Office
• eClinicalWorks

 Minimum Qualifications:

 Education: 
Bachelor’s degree in Pharmacy, Business, Accounting, Finance or Healthcare Administration

 Experience Preferred:

5 years’ experience in 340B Administration, audit, healthcare, pharmacy purchasing, data analysis, or healthcare inventory management.

Trainings and Certifications Preferred:

340B University or Apexus Advanced Training and Certification

Duties and Responsibilities

1. Perform triage of patients with documentation to include, but not limited to, HPI, medication reconciliation, medical history, family history, social history, vital signs and preventive medicine.
2. Administers medications, immunizations and therapeutic injections as ordered by the provider while following 340b and ADAP guidelines.
3. Assist Provider(s) with examinations, refilling medications, reviewing lab results, in house procedures, facilitating referrals and prior authorizations with appropriate documentation.
4. Review daily charts with providers to address patient preventive healthcare maintenance, immunization schedule, potential risk factors and CDSS alerts.
5. Report any significant patient conditions or reactions to medications or procedures immediately to the provider or supervisor.
6. Provide coverage for late clinic as scheduled by supervisor.
7. Assist in the evaluation of patient encounters in regards to coding in the EMR for procedures to optimize billing.
8. Notify patient of lab results, procedure results and referral appointments.
9. Explain ordered procedures or treatments to patients.
10. Assist SW staff with required refills for ADAP, PAP or Curant programs.
11. Input patient data into EClinicalWorks and Careware.
12. Sanitize and restock supplies used in exam rooms as needed.
13. Set up AV equipment for Telemedicine and assist Provider(s) in seeing patients via Telemedicine.
14. Participate in team meetings.
15. Participate in Quality Improvement projects as directed by the Quality Manager.
16. Maintain active CPR certification.
17. Other responsibilities assigned by Director of Nursing.

 Knowledge, Skills, and Abilities

• Knowledge of HIPAA laws.
• Knowledge of HIV transmission, prevention and disease process

• Ability to work independently with minimum supervision.
• Basic computer literacy skills including but not limited to EMR, MS, Excel and CAREWare.
• Ability to work with patients, significant others and staff from diverse populations.
• Ability to effectively communicate with staff and patients.

Software Access

•       Microsoft Office
•       eClinical Works
•       CAREWare

 Minimum Qualifications

A Certificate, Diploma or Associates degree in Medical Assistant. Certification as a Medical Assistant or as a Certified Clinical Medical Assistant (CCMA) by the National Health Career Association (NAH), 0-5 years of experience, bilingual preferred

 Special Note:  Every two years, successfully complete 10 C.E.U.s in medically related courses.

This position is in the Department of Behavioral Health and involves substantial case management responsibilities, assessment skills, mental health and substance use treatment experience, and victim advocacy related to trauma and violent crimes.

Duties and Responsibilities

1. Conduct intake evaluations for new clients (ASSERTS, ACES, GPRAs, Intake Paperwork, VOCA screenings, etc.) in the behavioral health department as assigned.
2. Provide case management services, including referrals within the agency to appropriate programs, to appropriate community agencies to meet any client needs exceeding the scope of Thrive Alabama, and psychosocial support and education.
3. Provide advocacy on behalf of and in collaboration with clients (including victims of violent crimes) to help clients obtain needed resources, by identifying client needs, assessing factors contributing to those needs, managing practical problems related to those needs, identifying resources to meet those needs, and providing information for, or referrals to, those resources.
4. Assist with creation of multi-dimensional assessments and of treatment plans that identify problems, goals, objectives, and interventions, in collaboration with clients.
5. Assist in planning, facilitation, and documentation of group treatment (e.g. trauma recovery group for victims of violent crimes, intensive outpatient substance use treatment group).
6. Assist with discharge planning for clients, including facilitating discharge-related sessions with clients and documentation of related paperwork (e.g., discharge summary, aftercare plans).
7. Assist with scheduling, implementing, and documenting alcohol and drug testing of clients, including any needed post-testing interventions and counseling.
8. Facilitate client adherence of treatment goals and related appointments by monitoring adherence and intervening appropriately with clients, per agency and program guidelines.
9. Assist the director with data collection and submission to agency and grantor databases, data analysis and data reporting of department outcome measures and performance indicators, as required by the agency, program grantors and agency stakeholders.
10. Assist with administration of departmental and program quality assurance and performance improvement activities (e.g., satisfaction surveys of stakeholders, utilization review initiatives).
11. Provide timely and effective crisis intervention services to clients when appropriate, including timely documentation of services and any needed follow up activities.
12. Complete daily documentation, (including in the electronic medical record) related to screening, assessment, treatment planning, staffing, individual and group treatment sessions, discharge and other services, based on guidelines of the agency and its regulatory bodies.
13. Assist in writing monthly, quarterly, biannual, and annual reports required by program grantors, the agency, and agency stakeholders.
14. Transport clients as needed, according to program and agency guidelines.
15. Attend assigned court related and criminal justice activities (e.g., county and municipal mental health court), functioning as a liaison and advocate with clients and potential clients as needed.
16. Collaborate with agency staff (e.g., mental health counselors, case managers, medical providers, nurses, transportation specialists, patient access staff) as needed to ensure quality client care.
17. Maintain confidentiality of client information, by abiding by agency policies and procedures and local, state, and federal statutes and laws (e.g., HIPAA; 42CFR Part 2).
18. Assist in outreach activities to market services available, to maintain existing relationships with community partners, and to build new partnerships with community agencies  in TA’s 12 county catchment area to meet specific needs of grants, programs and the agency.  
19. All other duties, as assigned.

Knowledge, Skills, and Abilities

1.  Knowledge of the concepts and principles of case management services in behavioral health.
2. Knowledge and skills related to assessment and treatment of substance use, trauma, mental health needs, and challenges related to life stressors and transitions.
3. Knowledge of case management and community resources for individuals from underserved, stigmatized and at-risk populations in North Alabama.
4. Knowledge of and skills related to crisis intervention strategies.
5. Strong desire to work with diverse individuals and staff, and to serve individuals from marginalized, stigmatized, and underserved populations.
6. Ability to communicate effectively and maintain working relationships with people from diverse backgrounds.
7. Ability to operate a vehicle and willingness to travel to satellite locations as needed.
8. Ability to establish and maintain effective relationships with Thrive staff and consumers, staff of community organizations, other healthcare professionals, and the public.
9. Ability to prioritize needs and plan work assignments accordingly.
10. Knowledge of HIPAA and ability to maintain client confidentiality and privacy.

 Software Access  

•       Microsoft Office            
•       eClinical Works

Minimum Qualifications

1.  Bachelor’s degree in social work or psychology, with licensure as LBSW preferred
2. At least one (1) year of case management experience
3. One (1) year of treatment experience in substance abuse and mental health preferred
4. Valid Driver’s License, car insurance and clean driving record required.
5. AL certification as Alcohol & Drug Counselor or Peer Support Specialist preferred
6. Bilingual in both English and Spanish languages preferred.